Short answer: You get press coverage by giving a reporter a real reason to care, then making their job easy. Find a specific angle, email two or three local journalists a two-sentence pitch, and answer journalist requests on free services like Featured (which now owns HARO), Source of Sources, and Journo. No PR agency needed.
Most owners think press coverage is something you buy or something that happens by luck. It is neither. It is a small, repeatable habit: a good angle, a short pitch, and being fast when a reporter asks for a source. You can do the whole loop in about an hour a week. Here is the order that works.
Start with a real reason for someone to write about you
A reporter does not care that your business exists. They care that they have a story to file by Friday. Your job is to hand them one.
Take a bakery that switched every loaf to flour milled from one farm 20 miles away. That is not an ad. That is a "local shop backs local farm" story a community reporter can write in an afternoon. The bakery down the street selling the same bread has no story, because nothing about it is new or specific.
An angle is anything a reporter can point at and say "that is worth 400 words." Usually it is one of these:
- A milestone: your tenth year, your ten-thousandth customer, a new location.
- A local first: the first zero-waste salon in town, the first shop to take a new kind of payment.
- A seasonal tie-in: a plumber explaining how to stop pipes freezing, two weeks before the first cold snap.
- A community story: you hire from a local shelter, you run a free repair day, you sponsor the kids' team.
- Expert commentary: your take on a trend reporters are already writing about, like what tariffs did to your supply costs.
Community involvement is the most reliable of the five, because local reporters are looking for exactly that. The Pew Research Center found that 85% of US adults say local news outlets are at least somewhat important to their community's well-being, and 44% call local journalism extremely or very important. That audience is real, and the reporters serving it need local stories every single week. Give them one about your street.
Pick one angle. Not five. One clear thing a stranger could repeat in a sentence.
Find the two or three reporters who actually cover your world
You do not pitch "the media." You pitch a named person who writes about your kind of thing.
Open your local paper's website and your city's business blog. Look at recent articles about shops, restaurants, or small businesses, and write down the reporter's name from the byline. Do the same for two or three local podcasts and any neighborhood newsletter. In 20 minutes you will have a short list of the exact people who cover your beat, and most of them list an email or a contact form right on the site.
This matters because relevance is the whole game. Pew also found that about 69% of US adults say the local journalists in their area are mostly in touch with their community. Those reporters know their patch. Pitch the food writer about your food, the business columnist about your growth, and the neighborhood newsletter about your street. Send a health story to the sports desk and you get nothing.
Keep the list to five names, tops. A short list you actually use beats a spreadsheet of 200 you never touch.
Write a pitch a busy reporter can say yes to in ten seconds
A reporter opens dozens of emails a day and reads most of them for three seconds. Your pitch has to survive that.
Here is the shape. Subject line: a plain description of the story, not a plea. "Local salon runs free haircuts for job seekers this Saturday" beats "Press inquiry from a small business." Then two or three sentences in the body: what the story is, why it matters to their readers, and one line offering to help. Say when you are available and where you are based. That is it.
Two rules do most of the work. First, make it copy-ready. Write one sentence the reporter could paste straight into the article, in your own voice, with your name and title after it. Second, no attachments. A cold email with a PDF or a 4MB logo looks like spam and often gets filtered before a human sees it. Put a link to your site if they want more, and stop there.
For the deeper version of this same skill, earning links and mentions across the web, see the broader link-building playbook for small businesses. Press coverage is one branch of that tree, and the fastest one for a local owner to pull.
Get on the journalist-request services that replaced HARO
Cold pitching works, but there is an easier flow: reporters posting what they need and you answering. For years the go-to was HARO, short for Help a Reporter Out.
Here is the part that trips people up. The old HARO service was permanently shut down. Cision, the company that ran it, closed it, and later sold the name to Featured.com, which brought HARO back under new ownership. So if an old blog post tells you to sign up at the original HARO address, ignore it. That service is gone, and the name now lives somewhere else.
These are the free and low-cost options that matter now:
- Featured, which owns the HARO name today, lets you send up to three quotes a month for free, with premium plans starting around $19 a month.
- Source of Sources is a free email newsletter run by HARO's original founder. You reply to requests straight from your inbox.
- Journo.com has a free plan that allows about 20 responses a month.
- Qwoted is another platform owners use to connect with reporters.
Those prices and limits are from Practical Ecommerce, so check current pricing before you commit, since plans change. SEO practitioner Ann Smarty, writing there, puts it plainly: one link-building method is both inexpensive and effective, being quoted in online publications as an expert, which "produces backlinks and builds topical authority." She walks through doing it for free with Featured's three responses a month and the Source of Sources newsletter. That is the honest version. It is free or cheap, and it works, but only if you actually reply to the requests.

Answer a request within the hour, quote-ready
Getting picked is mostly about speed and specifics. A reporter posts a request in the morning and files by afternoon. The first three usable answers win. The great answer that lands tomorrow gets nothing.
When you work with owner-run businesses long enough, one pattern shows up over and over. The owners who get quoted are almost never the ones with the fanciest product. They are the ones who see a request, understand it in ten seconds, and fire back two sharp sentences with their name and title before lunch. The owner who says "let me think about it and circle back" circles back to a finished article.
So answer fast, and make the answer easy to lift. Give a real number or a concrete example from your own shop, not a vague opinion anyone could give. Write it as a finished quote, in full sentences, so the reporter can paste it in. Sign it with your name, your title, and your business, which are the credentials that make you a valid source. Never send an attachment. If you can answer in three minutes, do it now, not later.
Set a Google Alert so you catch the story while it's hot
Timely commentary only works if you know the story is happening. Set up a free Google Alert for your industry and your town, plus a couple of trends you can speak to. When a relevant article or search spike shows up in your inbox, you have a reason to email a reporter that day: "Saw the piece on the new development downtown, here is what it means for shops on that block."
Do the same for your own name and business name so you catch coverage the moment it publishes. When a mention goes live, thank the reporter, share it, and you have started a relationship that makes the next pitch easier. Each new mention is another place customers and reporters can find you.
Why press coverage makes Google and AI trust you more
Every time a real news site or respected blog links to you and names your business, two things happen that both matter for getting found.
The link is a vote. In an Ahrefs analysis of the top one million US search results, the number of referring domains had the strongest link to rankings of any single link metric, and links mattered more for local searches than for the average query. Links are one signal among many, not a magic switch, so a story in the local paper will not vault you to number one on its own. But for a local business, a handful of links from sites Google already trusts pushes you in the right direction, which is why press coverage pairs so well with local SEO for a small business.
The mention is trust. When credible sites describe who you are and what you do, that is the raw material Google and AI assistants use to decide whether to recommend you. It is the "experience and reputation" part of the trust signals Google and AI look for, built from sources other than your own website. The same coverage that helps you rank also shapes what AI assistants say when they choose which businesses to name. One story, working in two search worlds at once.
Frequently asked questions
Is HARO still free?
The original HARO shut down, and the name is now owned by Featured.com, which offers a free tier of up to three quotes a month plus paid plans. The closest free replacement for how HARO used to work is Source of Sources, a free newsletter from HARO's original founder. Journo.com also has a free plan. Check each one's current terms, since limits and pricing change.
How long does it take to get press coverage?
If you answer journalist requests through a service like Featured or Source of Sources, you can be quoted within days, because reporters are actively looking for sources right now. Cold pitching a story to a local reporter is slower and less predictable, often weeks, and depends on whether your angle fits what they are working on. Speed on requests is the fastest path in.
Do I need to pay a PR agency?
No. The core loop, a newsworthy angle, a short reporter pitch, and fast answers to journalist requests, is something a non-technical owner can run in about an hour a week for free. An agency buys you time and contacts, not a secret, and for a local small business the free services and your own local paper cover most of what an agency would do.
What makes a small business newsworthy?
A specific, concrete reason a reporter can point to: a milestone, a local first, a seasonal tie-in, a community story, or expert commentary on a trend they are already covering. The test is whether a stranger could repeat your angle in one sentence. "A bakery" is not a story. "The first bakery in town milling its own flour from a local farm" is.
Press coverage is not luck, and it is not a budget line. It is the same small habit run weekly: one real angle, one short pitch, one fast answer when a reporter asks. Do that, and the backlinks and mentions build on their own, which is the exact groundwork promoting your business locally and getting found on Google and AI both stand on. Fonzy handles the steady content and search-visibility side so you can spend that hour a week on the story only you can tell.
Sources
- Wikipedia (Help a Reporter Out): the original HARO service was permanently discontinued
- PR Newswire: Featured.com acquired the HARO platform from Cision and revived it
- Practical Ecommerce (Ann Smarty): the current free and low-cost journalist-request options and how being quoted builds backlinks and authority
- Pew Research Center: 85% of US adults say local news outlets are important to their community, and about 69% say local journalists are in touch with it
- Ahrefs (Patrick Stox): referring domains had the strongest correlation with rankings among link metrics, and links mattered more for local queries


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